Frequently Asked Questions
Kindly chat us up on WhatsApp (08170116559)
Then tell us about your condition, e.g blocked tubes, fibroid, low sperm count e.t.c.
Then give us a copy of your test result(s) so we can prescribe the best product for your specific issue.
Once you get your prescription proceed to our website www.oisfertility.com/shop to place your order.
PLEASE NOTE
If you are prescribed 12 weeks of treatment for example, and you cant afford it, you can start with like 5weeks of treatment, and before the 5weeks is up, you order for your remaining treatment.
ALL TREATMENTS MUST BE USED STRAIGHT, WITHOUT ANY BREAK IN USUAGE TIME ( that means if you have 12 WEEKS TREATMENT you cant use 5 weeks and then take a 2weeks break before continuing the remaining 5weeks) ALL TREATMENT MUST BE USED STRAIGHT.
Our WhatsApp Consultation where we prescribe the treatment needed is free, however if you need a more Specialised Fertility Consultation kindly book a session HERE at a fee
We ship our products world wide via DHL
Do you know that we have a money back guarantee Plan?
We are that sure of our treatment, 💯 effective and guaranteed
See details below👇👇👇
Money Back Guarantee Policy
Our Money back guarantee is only available for conditions that we can measure results, e.g infections, fibroid, Tubal blockage , ovarian cysts, hormonal imbalance, low sperm count, Pelvic Ahesions…
To activate the money back guarantee policy kindly follow these steps..
1. Once you make payment for any of our products, kindly subscribe to our EPF program , where you are required to send in your test results, your results must show your full names and date of Test.
2. You must undergo our full treatment depending on your Peculiar case..
Once you follow these two steps our money back guarantee has been activated for you.
P..S
A full cycle of our treatment is typically 12-16weeks.
Depending on your peculiar case and issue. You may need more than 1 cycle.
Yes we ship both locally and internationally.
Scroll down on the site and click on the chat icon and a representative will attend to you immediately.
Please be sure to check your junk/ spam folder as these emails may go directly to this folder. If you think you entered the incorrect email address at the checkout, please contact our customer care team and they will be able to update and resend this email for you.
Your order number can be found in your confirmation email
Unfortunately once an order has been finalized, your order cannot be cancelled. Due to the high volume of orders we ship out daily, we work to ensure all orders are packed and dispatched as quickly as possible. Â
Unfortunately once an order has been finalized, we cannot guarantee that any changes can be made to your order. Due to the high volume of orders we ship out daily we work to ensure all orders are packed and dispatched as quickly as possible.
*If you urgently require a change we suggest contacting our customer care team on +234 817 011 6559 within 24hours of placing your order and we may be able to cancel the order so that you can repurchase the correct item(s).
If you have placed your order using the incorrect address, please get in touch with us as soon as possible.
If you have received an item you did not order, please contact our customer care team via whatsapp on +234 817 011 6559 including photos of the item(s) you have received, the name of the item you ordered and your order number
If you are missing an item from your order, get in contact with our customer care team via whatsapp on +234 817 011 6559 including a photo of all of the items you have received, the name of the item(s) you are missing, and your order number
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